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use caution
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16 years 5 months ago #17906
by n2s3
use caution dealing with omnitrac in oregon.I bought a set of idlers,he sent the wrong ones(after telling me they were 23inch,ended up being 18 inch) would not cover over $500 in shipping.on top of that, charged a restocking fee!I wouldn't want someone else to go through this.
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16 years 5 months ago #17961
by SpragueM
I am looking at some parts from him/ them. Is this more than an isolated incident? What seems to be the problem?
Matt
RD4,RD6 ,D73T, #11 Grader, 977F
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16 years 5 months ago #17983
by spike
Aloha i to had a bad deal with omnitrak shipped us a linderman fuel tank with a 8 lb rat nest in it& it was crushed on one end .not needs minor soldering as described would not even split shipping from Hawaii . No aloha what so ever end of story Spike
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16 years 5 months ago #18009
by n2s3
matt if you want more info email me at <a href="This email address is being protected from spambots. You need JavaScript enabled to view it." target="_blank">This email address is being protected from spambots. You need JavaScript enabled to view it.
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16 years 5 months ago #18012
by Omnitrac
It is easy to critisize when you do not know all the facts. Omnitrac has shipped parts all over the world for years and as in every business you encounter situations where a customer is not satisfied.
As for the fuel tank pictures and details was sent prior to shipment, as for the idlers the customer sat on them for 3 months then wanted to return them which he also had pictures and details long before he ordered them.
We are one of the most reputable and honest used parts suppliers in the world and stand behind our reputation.
We make no apology as to these situations, as for the fuel tank we sold it to a walk in the next week and he was happy to get it. As for the idlers they were exactly what he ordered.
Dennis
Dennis Wilkinson
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16 years 5 months ago #18013
by spike
Sorry dennis im calling B S .I took your word on the tank & you misreprozented it to me i lost money to make my point .Aloha oi Spike
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16 years 5 months ago #18015
by Omnitrac
More clarification
Attached is a picture of the terrible tank. Upon returning of the tank we spent 1.5 hours cleaning resoldering and painting the tank where it then sold 1 week later for $450.00. It was sold to Spike for $200 and his money was refunded minus shipping.
As for the idlers there would of been no restocking charge if they had been returned promptly, but I can not resell what was setting in somneone elses backyard for over 3 months.
Dennis Wilkinson
Omnitrac
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