acmoc

ACMOC Membership Benefits

  • FREE quarterly magazine filled with content about antique Caterpillar machines
  • FREE classified listings
  • ACMOC store discounts and specials
  • Full Bulletin Board Access
    • Marketplace (For Sale/Wanted)
    • Technical Library
    • Post attachments

$44 /year ELECTRONIC

$60 /year USA

$77 /year International

Library trouble!!

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7 months 1 week ago #256091 by seiscat
Library trouble!! was created by seiscat
I just tried to go to the library and could only access the index. I logged out, logged in and still no go. 
Craig

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7 months 1 week ago #256094 by seiscat
Replied by seiscat on topic Library trouble!!
I just noticed I'm I.D. as USER. What is going on???

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7 months 1 week ago #256095 by juiceman
Replied by juiceman on topic Library trouble!!
Deebo....where are you??? Craig needs some help. JM

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7 months 1 week ago #256103 by Deebo
Replied by Deebo on topic Library trouble!!

I just tried to go to the library and could only access the index. I logged out, logged in and still no go. 
Craig

Sorry Craig, your membership expired at the end of March, hence the user label and lack of Library access. The system should have sent a reminder running up to that date, let me know if it didn’t. 

Regards,

Tony 

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7 months 1 week ago - 7 months 1 week ago #256110 by seiscat
Replied by seiscat on topic Library trouble!!
Hi Tony, I received a renewal notice and envelope inserted in the envelope for ACMOC issue #165. The renewal said to give a credit card number or enclose a check. Mrs. seiscat likes paper records so I enclosed my check #10474 for $67.00 on March 3. I just checked and that check never has posted. I have never been late renewing my membership in 11 years. 
I wonder how many ACMOC members who "Don't do computers" have mailed checks in that weren't cashed. Those members quit receiving their magazine and if they tried to telephone ACMOC they only got an answering machine. I think we might have lost those members for good. Apparently we don't have anyone to check the mail!
Tony you know much I have done to promote the club through my submissions to the library etc. I donated $500.00 to ACMOC by credit card on January 14, 2024. 
Please let me know what can be done to resolve this problem ASAP.
Craig



 
Last edit: 7 months 1 week ago by seiscat.

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7 months 6 days ago - 7 months 6 days ago #256119 by gauntjoh
Replied by gauntjoh on topic Library trouble!!
Hi Craig,
Firstly I have updated your details on the website, and you have continuous membership, so you are now good to go.
When Mary retired, we could not afford a replacement and so we had to devise ways to operate the club with minimal manual intervention, hence auto renewals.
One ex board member kindly agreed to man the telephone during 2023 as a transition and at the end of 2023 an automated answering system was put in place referring to different sections of the website and club email addresses.
Also we changed the club address back to one in Oregon, which is a mailbox service. Cheques arriving in the post are scanned and emailed to our treasurer, who then processes them.
The club is now entirely run by volunteers and our treasurer has a full time job which is exceedingly busy at this time of year. 
We need more volunteers to help out!
 

John Gaunt, ACMOC Director, UK
Last edit: 7 months 6 days ago by gauntjoh.
The following user(s) said Thank You: juiceman, seiscat, Deebo

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7 months 6 days ago #256126 by Deebo
Replied by Deebo on topic Library trouble!!
So sorry Craig for the confusion, as John says the mailing and handling of checks is a problem now that we’ve only volunteers and things get missed. Hopefully these issues are being resolved and things will improve going forward! And thank you wholeheartedly once again for all your efforts and contributions to the Club!

Regards,

Tony
The following user(s) said Thank You: gauntjoh, seiscat

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7 months 5 days ago #256178 by D4Jim
Replied by D4Jim on topic Library trouble!!
AAAAHHHH the joys of automatic renewal via Credit Card!!

ACMOC Member 27 years
D47U 1950 #10164
Cat 112 1949 #3U1457
Cat 40 Scraper #1W-5494
The following user(s) said Thank You: gauntjoh, seiscat, Deebo

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