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Antique Caterpillar Machinery Owners Club
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DISCUSSION
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acmoc store
acmoc store
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Posts: 67
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Thank you received: 7
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2 years 8 months ago #236550
by catrjw
Wondering what the turnaround time is on ordering from ACMOC? I ordered a decal set for my Cat 15 a month ago. Emailed the club with no response so far!
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2 years 8 months ago - 2 years 8 months ago #236572
by juiceman
My suggestion is to call the office and leave a message. Many have had mixed results. My understanding is there are TWO paid people now, so one would expect faster service. If calling and emailing the office/store does not yield results, my other suggestion is to go up the ladder and reach out to one of the directors. Best of luck to you. JM
Last edit: 2 years 8 months ago by
juiceman. Reason: grammatical error.
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Fat Dan
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2 years 8 months ago #236580
by ironman3406
Hi catrjw,
Turn around time on our decal kits will vary on what we have in stock. They are also a unique item in the sense that the order process on our end is all manual due to the difference in decals available for different tractors and sizes. We want make sure that all the decals in the kit are correct for you when they show up, so we manually kit them. If we don't have them in stock we have to have them printed and cut for you, and unfortunately our supplier has lost approx. half of their staff over the past couple years so they are doing their best to supply us with orders coming in from folks like yourself.
To juicemans comment, yes we do have two staff but please understand one is only part time and helps facilitate shipping orders when they are received, in stock and ready to be shipped out.
catjwr please send me an email to This email address is being protected from spambots. You need JavaScript enabled to view it. please include your contact details and any other details about your order and I am happy to check on the order status for you.
Thank you
Nathan Duncan
ACMOC President
Nathan Duncan
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2 years 8 months ago #236581
by catrjw
Thanks Nathan, I got an Email from Mary today. The decals are shipping soon. I was just not sure of the turnaround time at this time with all that's going on in the world these days.
Thanks for your help, Rick
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Antique Caterpillar Machinery Owners Club
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DISCUSSION
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acmoc store
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