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Renewed member cant access tech library

Renewed member cant access tech library

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Michael Crowe
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I saw a post from awhile back and this seems to be a problem with new members not being able to access the technical library. I replied to the email i received with my membership renewal but i still haven’t received a response. Can the moderator help me get this resolved? Thank you. Michael 
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Tue, Feb 20, 2024 8:44 PM
gauntjoh
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Hi Michael,
Sincere apologies, I have just seen this post and fixed the problem, you should now be good to go.
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Tue, Feb 20, 2024 10:28 PM
Michael Crowe
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Reply to gauntjoh:
Hi Michael,
Sincere apologies, I have just seen this post and fixed the problem, you should now be good to go.
Joe, thanks a bunch; ive got a new to me cat 12 grader that needs my attention!
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Tue, Feb 20, 2024 10:53 PM
Kahoff
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Reply to Michael Crowe:
Joe, thanks a bunch; ive got a new to me cat 12 grader that needs my attention!
I am having the same issue. I just joined as a member but am not able to access the library index documents
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Tue, Feb 27, 2024 12:02 AM
seiscat
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Reply to Kahoff:
I am having the same issue. I just joined as a member but am not able to access the library index documents
John is busy today so it might take a few hours to correct the problem. Thank you for becoming a member and for your patience.
Craig
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Tue, Feb 27, 2024 12:55 AM
gauntjoh
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Reply to Kahoff:
I am having the same issue. I just joined as a member but am not able to access the library index documents

Apologies, you should now be good to go.
 
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Tue, Feb 27, 2024 6:43 AM
Haus
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Reply to gauntjoh:

Apologies, you should now be good to go.
 
Hi John,

I can't access the tech library at the moment. Nothing appears to have changed with regards to my membership. Can you let me know if it's something I'm doing? I note the library menus have changed a bit lately, so maybe I'm mixing something up.

Paul.
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Sat, Apr 6, 2024 2:28 PM
Deebo
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Reply to Haus:
Hi John,

I can't access the tech library at the moment. Nothing appears to have changed with regards to my membership. Can you let me know if it's something I'm doing? I note the library menus have changed a bit lately, so maybe I'm mixing something up.

Paul.
Hi Paul,
 According to our records your membership lapsed at the end of last year. If you renewed with Glen or Bill, get them to send me an email with the details and I’ll update the system. Many apologies if you slipped through the cracks! Plans are afoot to resolve our system issues.

Regards,

Tony

(Director)

 
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Sat, Apr 6, 2024 2:45 PM
Haus
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Reply to Deebo:
Hi Paul,
 According to our records your membership lapsed at the end of last year. If you renewed with Glen or Bill, get them to send me an email with the details and I’ll update the system. Many apologies if you slipped through the cracks! Plans are afoot to resolve our system issues.

Regards,

Tony

(Director)

 
I see - woops!! I must not have paid (I couldn't find any record). I've paid my renewal now, so once that is processed I should be good again.

Please let me know if there is anything I need to do once this is through, to access the tech library.

Thankyou.

Paul.
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Sun, Apr 7, 2024 7:19 AM
Deebo
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Reply to Deebo:
Hi Paul,
 According to our records your membership lapsed at the end of last year. If you renewed with Glen or Bill, get them to send me an email with the details and I’ll update the system. Many apologies if you slipped through the cracks! Plans are afoot to resolve our system issues.

Regards,

Tony

(Director)

 
Hi Paul,
Thanks for renewing, you’re good to go, back in the system,

Regards,

Tony
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Sun, Apr 7, 2024 2:19 PM
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