Reply to janmeermans:
Rick,
You mention calling the office years ago. Last spring we had to make changes to reflect security requirements on our website by the European Union and have suffered some negative impacts from tweaking the system. This may be contributory to your issues. Sorry, but your best hope to get your issues addressed is to have a discussion with Mary. She will bring in the AdCo person who makes our system "work" if need be but I doubt you are having issues different from what other members may be experiencing. New software is in the works but not yet identified and certainly not employed.
JanM, Director, Magazine and Website Committee Chair
[quote="janmeermans"]Rick,
You mention calling the office years ago. Last spring we had to make changes to reflect security requirements on our website by the European Union and have suffered some negative impacts from tweaking the system. This may be contributory to your issues. Sorry, but your best hope to get your issues addressed is to have a discussion with Mary. She will bring in the AdCo person who makes our system "work" if need be but I doubt you are having issues different from what other members may be experiencing. New software is in the works but not yet identified and certainly not employed.
JanM, Director, Magazine and Website Committee Chair[/quote]
No, I had to jump through hoops with this a couple of years ago to go to the anniversary event in Peoria. Paid for membership. ACMOC was eager to take my money. OK I had just joined as a paid member. Figured that's OK, they just don't have me in the system yet. Called Mary and bought event tickets. Tried to order a jacket right after the event couldn't get it done, site wouldn't let me in, said the same thing when I tried to buy event tickets, wrong/invalid pass word or user name. Last year I tried to order something. Site would not let me in said wrong/invalid password/user name. Tried again a couple of months ago. Same thing. Made a comment about it on here. Mary was kind enough to send me a message via my personal Email giving me the info I was looking for. Each time I was given excuses as to why the system didn't work 18 months ago. Then again a few months ago got the same excuses I got what? Something like 18 months ago? The same excuse I'm getting now except now it's being blamed on the EU? A year ago? So 18 months ago was a preemptive shot by the EU?
Jan I'm more disappointed than angry. Here I am, trying to extend my membership by 3 years and using my user name and password that I've use here for some time I can't get in. Guess ACMOC doesn't need my money? Just asking?
Rick