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Is this a scam ?

Is this a scam ?

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Lance Jones
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Friday I received  Two [2]Cards Re My Membership Renewal [Which has been Paid ]  It is not due till end of this Month anyhow .Flash little card with Picture of a Seventy on One side and My Address on other, BUT they were posted from Sweden , with a return Address of  PO , Box 387,  Barnstaple, EX32 2HA .Strikes Me as Scam, any one else Getting these ??
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Mon, Sep 18, 2023 7:21 AM
Kurt Bangert
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Not a scam, we post through an online service and they have printing facilities all over the world, so we don't know where a specific card will mail from. My guess is they print them wherever they get the best postage rates for a given locale and/or where they have printing capacity.

Usually the cards go out near the end of the month prior to your membership expiring, we're still working with the new software, so there is a chance you may get a card when you have paid your dues already due to a database error, but those should be few and far between at this point. There are always a few days between when the postcard list is generated and the time they actually mail and then time in transit. I believe most of the database errors have been corrected, but there isn't a lot we can do if a member renews on or shortly after the date the mailing list is generated and gets a card after they have renewed just because the wheels are in motion at that point and we don't have the ability to pull individual cards.

Kurt
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Mon, Sep 18, 2023 7:38 AM
Old Magnet
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Reply to Kurt Bangert:
Not a scam, we post through an online service and they have printing facilities all over the world, so we don't know where a specific card will mail from. My guess is they print them wherever they get the best postage rates for a given locale and/or where they have printing capacity.

Usually the cards go out near the end of the month prior to your membership expiring, we're still working with the new software, so there is a chance you may get a card when you have paid your dues already due to a database error, but those should be few and far between at this point. There are always a few days between when the postcard list is generated and the time they actually mail and then time in transit. I believe most of the database errors have been corrected, but there isn't a lot we can do if a member renews on or shortly after the date the mailing list is generated and gets a card after they have renewed just because the wheels are in motion at that point and we don't have the ability to pull individual cards.

Kurt
Is the automatic membership renewal function still intact or has that fallen by the wayside as well?
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Mon, Sep 18, 2023 11:21 AM
Deebo
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Reply to Old Magnet:
Is the automatic membership renewal function still intact or has that fallen by the wayside as well?

The default is auto renewal on the system but that can be opted out of if needed.
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Mon, Sep 18, 2023 5:36 PM
ChrisE
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Reply to Deebo:

The default is auto renewal on the system but that can be opted out of if needed.
I am wondering if we get some kind of documentation that we are a member if i go to a show to prove i am a member or do i show a screenshot of the invoice on the phone. I joined at the start of August. I am in Australia so if any documents are coming i guess it all takes time.
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Tue, Sep 19, 2023 2:55 PM
rokke17
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Reply to ChrisE:
I am wondering if we get some kind of documentation that we are a member if i go to a show to prove i am a member or do i show a screenshot of the invoice on the phone. I joined at the start of August. I am in Australia so if any documents are coming i guess it all takes time.
I received multiple cards the same day a couple weeks back. This was on top of several emails about an expired membership which I had renewed 3+ months ago. These are the basics, it is very important to do it right. I have corresponded probably close to 10 times to correct the issues with my membership with no corrective action. ACMOC - GET YOUR DUCKS IN ORDER OR LOSE YOUR MEMBERS.
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Fri, Sep 22, 2023 12:01 PM
Kurt Bangert
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Reply to rokke17:
I received multiple cards the same day a couple weeks back. This was on top of several emails about an expired membership which I had renewed 3+ months ago. These are the basics, it is very important to do it right. I have corresponded probably close to 10 times to correct the issues with my membership with no corrective action. ACMOC - GET YOUR DUCKS IN ORDER OR LOSE YOUR MEMBERS.
We are all volunteers here, juggling ACMOC work with our real jobs and responsibilities. We do the best we can and sometimes, we make a mistake. I made an error in your case, my apologies, it has been corrected.

If you have an interest in helping the Club improve its services, let me know, we can always use a hand.
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Fri, Sep 22, 2023 6:43 PM
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