Yep and you'll make one more convert by explaining to him the difference : ) Need more young people in parts depts. that have at least a passing familiarity.
Have a similar response from my local cat dealer.
When you say D4 they're all happy to help, when the 5t 1600 serial number is referenced you can hear a pin drop.
They almost seem amazed that the technology existed that long ago to even build a bulldozer
[quote="d2gary"]Have a similar response from my local cat dealer.
When you say D4 they're all happy to help, when the 5t 1600 serial number is referenced you can hear a pin drop.
They almost seem amazed that the technology existed that long ago to even build a bulldozer[/quote]
Couple of times I've talked to the Cat parts department here the 7U 18 really gets them too.
Rick
Yep, same response we get in Australia, mostly they say we are just computer operators and have no idea what any of the parts relate too. It is a shame that it has got to this. The only places where we can get help is the dismantling businesses, they actually know about the machines and their components.