Yes it should be against. Sounds like the band linkage is tight, if not used for a long time they tighten up. you may have to remove all the pins in the linkage assembly and clean them up and get everything moving freely. I've seen this in the past with my controls and did the same, cleaned and freed them up and now work like they should.
Sounds like it's way out of time, re read the instructions and be sure the 2 nuts are jammed together when done. You may need to back the bottom one ( castellated) off with a screwdriver then turn the top 3/4" nut down to center the zerk with the dimple in the arm as shown in OM's illustration, with the roller centered then turn the castellated nut up so there is no play, finally lock the top nut down so they are tight against each other. I guess you have the small spring hooked up correctly? Cable control adjusting can be a mystery if you have never done it, hang in there and keep asking questions, we'll help you get it right.
get a manual for the unit they are on ebay I am in clear lake could help on the phone or might be able to come that way in the next week have to go to hull ia soon. have had cable units for a long time still use one on D8h.
You have a wonderful day. Best wishes. Deas Plant.